No-Show & Recall

Fill Every Slot. Recall Every Patient.

Empty chairs are lost revenue. Overdue patients are lost lifetime value. Salus fills cancellations from the waitlist in minutes and recalls lapsed patients before they leave for good.

How It Works

Four steps. Every call. Every time.

Step 01

Cancellation hits the schedule

Salus sees the open slot the moment it appears.

Step 02

Waitlist texted in priority order

First to confirm gets the slot. Empty chair filled in minutes.

Step 03

Recall runs on clinical cadence

Annuals, mammograms, device checks — all recalled at the correct interval per specialty.

Step 04

Booked on the call, not just reminded

Recall isn't a nudge. Salus offers slots and books on the same conversation.

In Practice

Real no-show & recall scenarios.

Instant Waitlist Fill

The moment a cancellation hits, Salus texts the waitlist in priority order — configurable by urgency, wait time, provider match, or FIFO. First-to-confirm wins. Empty chairs fill in minutes, not days.

Instant Waitlist Fill

Multi-channel Reminder

Live · Salus Engine

SMS · VoiceWaitlist FillOpt-in Verified

Clinical-Cadence Recall

Annual physicals, mammograms, colonoscopies, device checks — each on the correct recall cadence per specialty. Not a generic reminder loop; the actual clinical rhythm your patient population needs.

Clinical-Cadence Recall

Multi-channel Reminder

Live · Salus Engine

SMS · VoiceWaitlist FillOpt-in Verified

Lost-Patient Re-Engagement

Patients not seen in 12–18 months get a personalized outbound with the reason for return and an easy path to book. What's normally a lost lifetime-value patient becomes a booked visit.

Lost-Patient Re-Engagement

Salus Engine

Live · Salus Engine

SalusReal-timeHIPAA

Works With Your Existing System