Review Generation

More 5-Star Reviews, Automatically.

Post-visit review requests routed only to satisfied patients — building your Google presence while dissatisfied patients route to a private feedback loop instead of a public one-star.

How It Works

Four steps. Every call. Every time.

Step 01

Visit completes

Post-visit trigger fires the moment the encounter is closed.

Step 02

Satisfaction check

Patient asked a single non-scripted question. Response scored.

Step 03

Happy patients → Google

Satisfied patients get a direct link to leave a Google review.

Step 04

Unhappy patients → private feedback

Anyone unhappy is routed to your practice manager privately — before they write a public review.

In Practice

Real review generation scenarios.

Satisfaction-Aware Routing

Every post-visit patient gets one honest question. Satisfied patients land on your Google review page in one tap. Unsatisfied patients route to a private feedback conversation with your practice manager.

Satisfaction-Aware Routing

Salus Engine

Live · Salus Engine

SalusReal-timeHIPAA

Google Presence, Compounding

Practices running Salus review generation typically see 3–5x their previous review pace within 60 days — with a higher average star rating because unhappy patients aren't posting publicly first.

Google Presence, Compounding

Salus Engine

Live · Salus Engine

SalusReal-timeHIPAA

Feedback That Actually Reaches You

Private feedback lands in your inbox with the encounter, the provider, and the patient's issue — actionable, not a generic 'we're sorry' loop.

Feedback That Actually Reaches You

Salus Engine

Live · Salus Engine

SalusReal-timeHIPAA

Works With Your Existing System

No rip-and-replace.

Salus writes back to the EHR you already run on. eClinicalWorks is in production; more integrations available on request.

eClinicalWorks

Live · Real-time write-back

+ More Integrations

Jane, Athena, Epic, NextGen — available on request.

The rest of the front desk, handled.

Appointment Scheduling

Explore →

Intelligent Triage & Routing

Proactive Patient Outreach

FAQ

Common questions.

Every patient can leave a public review if they choose — Salus just doesn't proactively promote unhappy patients toward a public link. Fully compliant with Google's guidelines.