Behavioral Health

Patient Access AI Built for the Confidentiality and No-Show Sensitivity of Behavioral Health.

Every behavioral health hour that goes empty is real revenue lost and a patient who needed help. Salus handles intake with discretion, checks the right insurance panels, and fills cancellations fast.

Onboarding first behavioral health practices now

Salus offers

Everything a behavioral health front desk does — answered, booked, closed.

01

Confidential Intake

Intake conversations are handled with the discretion the specialty requires — no chart-scraping questions on the first call, appropriate warmth in tone, and clean handoffs when clinical judgment is needed.

02

Insurance Panel & Coverage Checks

Behavioral health carve-outs, EAP eligibility, and in-network panel verification handled at booking so patients aren't surprised at check-in with an out-of-network bill.

03

No-Show Recovery for High-Value Hours

Cancellations trigger waitlist fill within minutes so 50-minute therapy hours don't go empty. Recall for lapsed patients handled with care.

04

Crisis & Escalation Protocols

Suicidal ideation, self-harm, and acute-crisis red flags escalate to a live clinical resource per your protocol — never to a voicemail.

Salus delivers

Measured in production, not projected.

<2 rings

Every call answered — nights, weekends, holidays — with full clinical context.

24/7

Coverage for behavioral health calls without adding a single front-desk hire.

2–4 weeks

From discovery to live calls, integrated with the EHR you already run on.

How it works

Your AI front desk in three easy steps.

Step 1

Connect

We plug into your EHR and phone system, and map your behavioral health scheduling rules, visit types, and provider preferences.

Step 2

Configure

Triage protocols, escalation rules, and recall cadences are built with you — then tested against real recorded calls before anything goes live.

Step 3

Go live

Salus answers, triages, verifies insurance, books, and writes back to the chart. You watch every action in the audit log.

The comparison

Salus AI vs the status quo.

Everyone else
Salus AI
After-hours calls
Voicemail, callback tomorrow
Answered and booked in under two rings
Clinical triage
Whoever picks up guesses
Behavioral Health protocols, escalation to the physician on call
Insurance
Checked the morning of the visit
Real-time eligibility at booking, re-verified before the visit
Languages
English, maybe Spanish
Fully multilingual, including Punjabi and Hindi
Memory
Every call starts from zero
Custom LLM remembers every prior conversation
Pricing
Per-seat, annual lock-in
Flat month-to-month

Run the numbers

The admin load is real. So is the upside.

See what Salus could add to the bottom line at behavioral health practices scale.

3
1,500
20%
$200

Annual recovered revenue*

$432K

ROI: ~10.0x · $36K / month

3 locations × 1,500 calls4,500 calls/mo
× 20% missed900 missed
× 50% reachable450 reachable
× 40% book a visit180 new visits
× $200 avg value$36K /mo

*Results are estimates based on your inputs.

EHR Integration

Native to the EHR you already run on.

Real-time booking, chart-write on every action, no rip-and-replace. eClinicalWorks is in production; other integrations available on request.

eClinicalWorks
Live · Real-time write-back
+ More Integrations
Jane, Athena, Epic, NextGen — available on request.

Built For This, Ready For You

Ready for behavioral health, from day one.

You'd be one of our first behavioral health practices. That means direct, hands-on access to the founder who's building this — every workflow tuned to how your practice actually runs, not adapted from a template.

Direct Founder Access

Not a support queue.

Every early behavioral health practice works directly with the founder. Workflows are built with you, not around a generic template. When something needs to change, it changes in days — not on a roadmap.

Start the conversation

FAQ

Behavioral Health — common questions.

With discretion, warmth, and no chart-scraping questions on the first call. Clinical-judgment moments hand off cleanly to your staff or on-call clinician.

See It Live

See Salus answer a behavioral health call.

Onboarding first behavioral health practices · HIPAA compliant · Direct founder access, not enterprise support

EHR & PM Integrations

Keep your schedule in the EHR you already use.

Appointments booked into your existing system. No extra calendar to manage.