Emergency Medicine

Patient Access AI Built for Emergency Medicine.

Post-ED follow-up outreach, callback within 24 hours, closed-loop referrals.

Book a demo Run the numbers

Onboarding first emergency medicine practices now

Salus offers

Everything a emergency medicine front desk does — answered, booked, closed.

Specialty-Aware Booking

Configured to your emergency medicine scheduling rules, visit types, and provider preferences.

Insurance & Prior-Auth

Real-time eligibility and PA flagging for the payers and procedures common to emergency medicine.

Recall & Follow-Up

Recalls and follow-ups run on the schedule your patient population needs.

Escalation Rules

Salus knows what to route to your staff and what to close on its own.

Salus delivers

Measured in production, not projected.

<2 rings

Every call answered — nights, weekends, holidays — with full clinical context.

24/7

Coverage for emergency medicine calls without adding a single front-desk hire.

2–4 weeks

From discovery to live calls, integrated with the EHR you already run on.

How it works

Your AI front desk in three easy steps.

Step 1

Connect

We plug into your EHR and phone system, and map your emergency medicine scheduling rules, visit types, and provider preferences.

Step 2

Configure

Triage protocols, escalation rules, and recall cadences are built with you — then tested against real recorded calls before anything goes live.

Step 3

Go live

Salus answers, triages, verifies insurance, books, and writes back to the chart. You watch every action in the audit log.

The comparison

Salus AI vs the status quo.

Everyone else

Salus AI

After-hours calls

Voicemail, callback tomorrow

Answered and booked in under two rings

Clinical triage

Whoever picks up guesses

Emergency Medicine protocols, escalation to the physician on call

Insurance

Checked the morning of the visit

Real-time eligibility at booking, re-verified before the visit

Languages

English, maybe Spanish

Fully multilingual, including Punjabi and Hindi

Memory

Every call starts from zero

Custom LLM remembers every prior conversation

Pricing

Per-seat, annual lock-in

Flat month-to-month

Run the numbers

The admin load is real. So is the upside.

See what Salus could add to the bottom line at emergency medicine practices scale.

Number of locations3

Avg monthly call volume, per location1,500

Average missed call rate20%

Average visit value$200

Annual recovered revenue*

$432K

ROI: ~10.0x · $36K / month

3 locations × 1,500 calls4,500 calls/mo

× 20% missed900 missed

× 50% reachable450 reachable

× 40% book a visit180 new visits

× $200 avg value$36K /mo

Get a tailored assessment

*Results are estimates based on your inputs.

EHR Integration

Native to the EHR you already run on.

Real-time booking, chart-write on every action, no rip-and-replace. eClinicalWorks is in production; other integrations available on request.

eClinicalWorks

Live · Real-time write-back

+ More Integrations

Jane, Athena, Epic, NextGen — available on request.

Every Step

Streamline every step of emergency medicine care.

Call Answering & Booking

Explore →

Insurance Verification

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Appointment Reminders

Explore →

Billing & Denial Follow-Up

Explore →

Built For This, Ready For You

Ready for emergency medicine, from day one.

You'd be one of our first emergency medicine practices. That means direct, hands-on access to the founder who's building this — every workflow tuned to how your practice actually runs, not adapted from a template.

Direct Founder Access

Not a support queue.

Every early emergency medicine practice works directly with the founder. Workflows are built with you, not around a generic template. When something needs to change, it changes in days — not on a roadmap.

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FAQ