Pain Management

Patient Access AI Built for the PDMP-Aware, Injection-Heavy Rhythm of Pain Management.

Injection series, PDMP checks, controlled-substance refills, and pre-procedure prior auths all move through one phone line. Salus handles them with the compliance rigor the specialty requires.

Onboarding first pain management practices now

Salus offers

Everything a pain management front desk does — answered, booked, closed.

01

PDMP-Aware Refill Workflows

Every controlled-substance refill request is checked against the chart and PDMP before it reaches the provider. Early-refill patterns and red-flag combinations are flagged, never auto-approved.

02

Injection Series Scheduling

Epidurals, RFAs, joint injections, and trigger-point series scheduled on clinical cadence with correct pre-procedure prep and correct anticoagulation-hold instructions.

03

Prior Auth for Procedures

PA requirements for procedures and imaging flagged at booking with CPT codes, medical necessity criteria, and payer links prepared for staff review.

04

Behavioral Contracts & Compliance Tracking

Pain agreements, UDS cadences, and compliance touchpoints tracked inside the system so nothing gets missed between visits.

Salus delivers

Measured in production, not projected.

<2 rings

Every call answered — nights, weekends, holidays — with full clinical context.

24/7

Coverage for pain management calls without adding a single front-desk hire.

2–4 weeks

From discovery to live calls, integrated with the EHR you already run on.

How it works

Your AI front desk in three easy steps.

Step 1

Connect

We plug into your EHR and phone system, and map your pain management scheduling rules, visit types, and provider preferences.

Step 2

Configure

Triage protocols, escalation rules, and recall cadences are built with you — then tested against real recorded calls before anything goes live.

Step 3

Go live

Salus answers, triages, verifies insurance, books, and writes back to the chart. You watch every action in the audit log.

The comparison

Salus AI vs the status quo.

Everyone else
Salus AI
After-hours calls
Voicemail, callback tomorrow
Answered and booked in under two rings
Clinical triage
Whoever picks up guesses
Pain Management protocols, escalation to the physician on call
Insurance
Checked the morning of the visit
Real-time eligibility at booking, re-verified before the visit
Languages
English, maybe Spanish
Fully multilingual, including Punjabi and Hindi
Memory
Every call starts from zero
Custom LLM remembers every prior conversation
Pricing
Per-seat, annual lock-in
Flat month-to-month

Run the numbers

The admin load is real. So is the upside.

See what Salus could add to the bottom line at pain management practices scale.

3
1,500
20%
$200

Annual recovered revenue*

$432K

ROI: ~10.0x · $36K / month

3 locations × 1,500 calls4,500 calls/mo
× 20% missed900 missed
× 50% reachable450 reachable
× 40% book a visit180 new visits
× $200 avg value$36K /mo

*Results are estimates based on your inputs.

EHR Integration

Native to the EHR you already run on.

Real-time booking, chart-write on every action, no rip-and-replace. eClinicalWorks is in production; other integrations available on request.

eClinicalWorks
Live · Real-time write-back
+ More Integrations
Jane, Athena, Epic, NextGen — available on request.

Built For This, Ready For You

Ready for pain management, from day one.

You'd be one of our first pain management practices. That means direct, hands-on access to the founder who's building this — every workflow tuned to how your practice actually runs, not adapted from a template.

Direct Founder Access

Not a support queue.

Every early pain management practice works directly with the founder. Workflows are built with you, not around a generic template. When something needs to change, it changes in days — not on a roadmap.

Start the conversation

FAQ

Pain Management — common questions.

Every controlled-substance refill is checked against PDMP and the chart before reaching the provider. Early-refill patterns, dose escalations, and dangerous combinations are flagged — never auto-approved.

See It Live

See Salus answer a pain management call.

Onboarding first pain management practices · HIPAA compliant · Direct founder access, not enterprise support

EHR & PM Integrations

Keep your schedule in the EHR you already use.

Appointments booked into your existing system. No extra calendar to manage.