Physiotherapy

Patient Access AI Built for the Plan-of-Care Cadence and Cancellation Fill of Physiotherapy.

Plans of care live and die on visit adherence. Salus books the initial eval, keeps the plan on cadence, fills cancellations fast, and re-engages patients before they drop off.

Onboarding first physiotherapy practices now

Salus offers

Everything a physiotherapy front desk does — answered, booked, closed.

01

Initial Eval & Insurance Verification

New-patient calls captured with referral, script, and injury details. Real-time eligibility and visit-limit checks run before booking — patients aren't surprised by a benefit cap mid-plan.

02

Plan-of-Care Visit Cadence

Once the eval is done, Salus books the full plan-of-care sequence on the correct frequency — 2x, 3x per week — with reminders and confirmation on every visit so adherence stays high.

03

Cancellation Fill in Minutes

Same-day cancellations trigger waitlist outreach immediately. Empty PT hours are the single biggest revenue leak in a clinic — Salus closes them before the therapist notices.

04

Progress-Note & Re-Auth Follow-Up

Progress-note windows, plan-of-care re-certs, and payer re-authorizations are tracked inside the system so nothing lapses mid-plan.

Salus delivers

Measured in production, not projected.

<2 rings

Every call answered — nights, weekends, holidays — with full clinical context.

24/7

Coverage for physiotherapy calls without adding a single front-desk hire.

2–4 weeks

From discovery to live calls, integrated with the EHR you already run on.

How it works

Your AI front desk in three easy steps.

Step 1

Connect

We plug into your EHR and phone system, and map your physiotherapy scheduling rules, visit types, and provider preferences.

Step 2

Configure

Triage protocols, escalation rules, and recall cadences are built with you — then tested against real recorded calls before anything goes live.

Step 3

Go live

Salus answers, triages, verifies insurance, books, and writes back to the chart. You watch every action in the audit log.

The comparison

Salus AI vs the status quo.

Everyone else
Salus AI
After-hours calls
Voicemail, callback tomorrow
Answered and booked in under two rings
Clinical triage
Whoever picks up guesses
Physiotherapy protocols, escalation to the physician on call
Insurance
Checked the morning of the visit
Real-time eligibility at booking, re-verified before the visit
Languages
English, maybe Spanish
Fully multilingual, including Punjabi and Hindi
Memory
Every call starts from zero
Custom LLM remembers every prior conversation
Pricing
Per-seat, annual lock-in
Flat month-to-month

Run the numbers

The admin load is real. So is the upside.

See what Salus could add to the bottom line at physiotherapy practices scale.

3
1,500
20%
$200

Annual recovered revenue*

$432K

ROI: ~10.0x · $36K / month

3 locations × 1,500 calls4,500 calls/mo
× 20% missed900 missed
× 50% reachable450 reachable
× 40% book a visit180 new visits
× $200 avg value$36K /mo

*Results are estimates based on your inputs.

EHR Integration

Native to the EHR you already run on.

Real-time booking, chart-write on every action, no rip-and-replace. eClinicalWorks is in production; other integrations available on request.

eClinicalWorks
Live · Real-time write-back
+ More Integrations
Jane, Athena, Epic, NextGen — available on request.

Built For This, Ready For You

Ready for physiotherapy, from day one.

You'd be one of our first physiotherapy practices. That means direct, hands-on access to the founder who's building this — every workflow tuned to how your practice actually runs, not adapted from a template.

Direct Founder Access

Not a support queue.

Every early physiotherapy practice works directly with the founder. Workflows are built with you, not around a generic template. When something needs to change, it changes in days — not on a roadmap.

Start the conversation

FAQ

Physiotherapy — common questions.

eClinicalWorks is in production today; Jane, WebPT, Prompt, and other PT-specific EMRs are available on request during onboarding.

See It Live

See Salus answer a physiotherapy call.

Onboarding first physiotherapy practices · HIPAA compliant · Direct founder access, not enterprise support

EHR & PM Integrations

Keep your schedule in the EHR you already use.

Appointments booked into your existing system. No extra calendar to manage.